Are New Branches Necessary?

It seems almost blasphemous to suggest that credit unions no longer need to build branches to expand. Yet in the dynamic and rapidly changing market for financial services, it is a question that should be discussed during every 2010 planning session. Yes, I know all of the arguments for expanding branch networks…your members like to […]

5 Important Guidelines for Focus Groups

Several recent conversations with credit union clients have centered on the topic of focus groups. Some of my clients are exploring the idea of using focus groups as part of an internal cultural assessment, while others are looking to focus groups to help them better understand their members. Regardless of the purpose, if you are planning to conduct focus groups, […]

Recommended Productivity Tool: Nuance’s Dragon NaturallySpeaking

It’s no secret that everyone is busy these days. We all seem to have more to do than we can handle, and the flow of information both in and out of our lives never seems to slow. Chances are with the start of the New Year you are looking for ways to get more done […]

Sign Up to Receive New Blog Posts from CU Strategy Blog

Improve decision making, strategic thinking and leadership in your credit union with tips and articles from Michael Hudson's CU Strategy Blog.