Who We Are: Your Resource for Improving Credit Union Strategy, Leadership and Culture

Helping Credit Union Professionals Improve Performance

There are three fundamentals that drive credit union performance: Strategy, leadership and culture. Credit Union Strategy – owned by On the Mark Strategies – is a resource for credit union professionals and board members who want to improve these three areas and the overall performance of their credit union.

Who are we? We are a team of experts who work with individual credit unions to identify and implement strategies, design and deliver leadership programs and create and conduct culture building programs. We also speak at credit union conferences and conventions across the country.

Mark and Taylor, our team of facilitators and speakers, engage, enthuse, and energize our clients by challenging them to discover and reveal the true potential of their businesses and their people. They are both former credit union employees who combine that experience with their awareness of popular trends and approaches to craft powerful, dynamic programs that help credit unions define and capture their unique position in the marketplace.


“Mark is very energetic and passionate for credit unions to excel in their plans. He is able to “draw” out of people and make them think, so that more of your team participates and provides valuable input.  Mark certainly knows the industry and all the latest industry trends and brings this knowledge to the project at hand.

In Mark we invested in a resource that paid a huge dividend. There is no way that we could have accomplished the goal of developing a new vision, creating buy-in to that vision and implementing the new vision in the short time span that we did without his assistance.”

— Tim Lyons, CEO
     Tulsa Teachers Credit Union 

“Taylor had that perfect balance of knowledge, drive and enthusiasm. He added real value to our planning process for the year. He did an excellent job of both preparation and facilitation of the process. Board feedback noted that this was a ‘best-ever’ planning session. We came away with specific and measurable goals to work on. I could not be happier.”

— Catherine McDermott, President/CEO
River Trace Credit Union

Improve your credit union’s performance with services from Credit Union Strategy.

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Client Testimonials

Client Testimonials

Client Testimonials

Client Testimonials