What’s Your 4th Quarter Strategy?

In just a few hours every credit union leader will be confronted with an opportunity or (if you prefer) a challenge:  It’s fourth and one, and time is running out. What are my (not so cryptically) referring to? The start of the fourth quarter of 2014. Chances...

Board Member Roles are Changing

An all too frequent complaint from my credit union clients revolves around their board of directors. They’ve either been on the board too long, are out of touch with the credit union industry, or lack the skills needed to guide an organization in this...

Sorry, But It’s Your Own Damn Fault

OK, that title is not really original—I borrowed a bit from The Pitbull of Personal Development (aka Larry Winget) and his book Your Success is Your Own Damn Fault (a recommended read if you are willing to confront difficult realities with an eye on increasing your...

Stop Doing That!

It’s a day like any other at her credit union. Melissa gets to her corner office an hour before everyone else to check messages, review the day’s calendar and get started on her too-much-to-do list. Focused on how she’ll get it all done, she fails to notice that her...